Huawei and Emirates partner to improve user experience on app

Huawei and Emirates partner to improve user experience on app.

Tech giant Huawei in collaboration with Emirates is set to enhance the Emirates app by building reliable conditions for travelers.

The Emirates app launched this year and has reached thousands of downloads worldwide. Subsequent enhancements would include Smartcard Integration, providing quick booking options for Emirates app users on the Chinese mainland and the UAE, as well as the ability to access their travel and flight information.


Travelers can also enjoy the following add-ons in the app, Emirates-themed wallpapers, icons, and fonts to help improve the mobile user experience. Some of the basic functionalities are flight search and air ticket booking, seat and meal selection, as well as Skywards login and account information (storing the information of passengers and skywards). Users could also win amazing prizes ranging from Huawei points to Skywards Miles since there is a collaboration between Emirates and Huawei, this collaboration comes with many rewards which are going to benefit the users and passengers.

Commenting on the partnership with Huawei, an Emirates spokesperson said: “It’s our pleasure to build a collaboration with Huawei to provide the best possible customer experience, not only onboard and on the ground, but also online. Considering Huawei’s strong market position in the Chinese mainland and the UAE, we are proud to collaborate with them on promoting our app. The engaging tools that are available on the Huawei AppGallery can help us create closer bonds and experiences with more customers, especially in China, which is a significant market for us. The next phase of our collaboration will roll out soon and is aimed at benefitting passengers at every step of their journey, from trip planning to arrival at their destination.” An Emirates representative stated.

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The Director, Middle East and Africa Partnerships and Eco-Development at Huawei Consumer Business Group, Mr Lu Geng also said that: “Innovation is part of our DNA, and in Emirates, we have found a like-minded partner whose desire and ability to continuously be at the forefront is integrated into their culture. In this era, where consumer behaviours have changed as we emerge from the pandemic, people rely more than ever on their smartphones to make decisions, including travel-related ones. This encouraging collaboration paves the way for us to explore future solutions and to bring even more inspiration to travellers and making their travel more convenient and rewarding.”